Terms & Conditions

Welcome to AIFE Website/App (the “Platform”), a platform operated by AIFE (“Company”, “we,” “us” or “our”). AIFE’ registered office is located at 7th Floor, Nyati Enthral, Mundhwa-Kharadi Bypass, Pune, Maharashtra – 411014.

This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 that require publishing the Rules and Regulations, Privacy Policy and Terms and Conditions for access or usage of Platform through AIFE and Website - (hereinafter referred to as "Website") and our related Website, Application, Services, Products, Devices and content (together with the Mobile Application and Website, collectively referred to as “Services”).

These Terms and Conditions govern your access to and use of the AIFE website, products, and services.

By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years of age to use this website. If you are under the age of 18, you may use this website only with the consent and under the supervision of your parent or legal guardian. By accessing or using this website, you represent and warrant that you meet the applicable age requirement and have the legal capacity to enter into these Terms. If you do not meet these requirements, you must refrain from using the website. We reserve the right to suspend or terminate access to the website if we reasonably believe that these age eligibility requirements have not been met or that false information has been provided.

2. Products and Services

AIFE offers a range of innovative wearable technology products, including but not limited to smart rings, smart glasses, accessories, and other connected devices designed to enhance everyday life.

All product descriptions, specifications, features, images, pricing, availability, and promotional offers displayed on this website are provided for general informational purposes only and are subject to change, modification, or discontinuation at any time without prior notice.

While we make every effort to ensure that the information on our website is accurate and up to date, AIFE does not warrant that all product details, images, colors, dimensions, or technical specifications are free from errors or omissions. Actual products may vary slightly from the images displayed due to manufacturing updates, software enhancements, display settings, or other factors.

AIFE reserves the right to correct any inaccuracies, update product information, revise pricing, modify product specifications, limit product quantities, or cancel orders where necessary, including in cases of typographical errors or pricing inaccuracies.

The availability of products may vary based on inventory levels, geographic location, and applicable regulatory requirements. Certain products or features may not be available in all regions.

By using this website and purchasing our products, you acknowledge and agree that product information is subject to periodic updates and that it is your responsibility to review the latest product details before making a purchase.

3. Our Right to Refuse or Cancel Orders:

To maintain the integrity of our services and ensure a secure purchasing experience, we reserve the right, at our sole discretion, to:

Accept or reject any order placed through our website.

Limit or restrict the quantity of products or services purchased per customer, order, or account.

Cancel or suspend orders suspected of fraud, unauthorized transactions, misuse, or any activity that violates our Terms and Conditions.

Refuse service to any individual or entity where deemed necessary for legal, security, or business reasons.

Verify customer information before processing or fulfilling an order, including billing and payment details.

Cancel orders due to pricing errors, typographical mistakes, technical issues, or inaccuracies in product or service descriptions.

Modify, discontinue, or withdraw any product, service, offer, or promotion without prior notice.

Request additional information or documentation to verify the authenticity of an order before acceptance.

Decline orders that fail to comply with applicable laws, regulations, or our internal compliance policies.

Cancel orders in the event of unforeseen circumstances, including system failures, inventory or service unavailability, or force majeure events.

If an order is cancelled after payment has been successfully processed, any eligible refund will be initiated in accordance with our Refund Policy.

4. Pricing

All prices displayed on the website are listed in Indian Rupees (INR), unless otherwise specified.

Prices displayed on the website are subject to change without prior notice. Any revised pricing will be applicable only to new purchases and will not affect orders that have already been confirmed.

Taxes, duties, convenience fees, and shipping charges (where applicable) will be calculated and displayed separately during the checkout process before payment is completed.

We make every effort to ensure that pricing information on our website is accurate. However, in the event of any typographical, technical, or pricing error, we reserve the right to correct such errors and, where necessary, cancel or refuse any order placed at the incorrect price.

Promotional offers, discounts, coupon codes, and special pricing are valid only for the period specified and cannot be combined with any other offer unless expressly stated.

Prices for subscription-based services are charged in accordance with the plan selected at the time of purchase. Renewal pricing, if applicable, will be governed by the terms of the selected subscription plan.

Unless expressly stated otherwise, all payments made are non-refundable and are subject to our Refund and Cancellation Policy.

The final payable amount will be displayed on the checkout page before you confirm your purchase, ensuring complete transparency regarding all applicable charges.

5. Payments Terms

All payments must be completed through the approved payment methods available on the website.

Orders will be processed only after successful receipt and verification of the payment.

Customers are responsible for ensuring that the payment details provided are accurate and complete at the time of transaction.

In the event of a payment failure, declined transaction, or incomplete payment, the order will remain on hold until the payment is successfully completed.

Prices displayed on the website are subject to applicable taxes, duties, and statutory charges, unless otherwise stated.

A payment confirmation will be sent to the registered email address or mobile number upon successful completion of the transaction.

We reserve the right to cancel or refuse any order if payment is not received, cannot be verified, or is suspected to be fraudulent or unauthorized.

Any refund, if applicable, shall be processed in accordance with our Refund and Cancellation Policy.

The Company shall not be liable for any delay or failure in payment processing caused by third-party payment gateways, banks, or financial institutions.

By completing the payment, you acknowledge and agree to these Payment Terms and all other applicable policies governing the use of this website.

6. Intellectual Property

All content available on this website, including but not limited to:

Logos and trademarks

Product designs and user interfaces

Images, photographs, illustrations, and icons

Videos, animations, and audio content

Text, articles, blogs, and documentation

Graphics, infographics, and visual elements

Software, source code, databases, and applications

AI models, algorithms, prompts, workflows, and proprietary technology

Marketing materials, presentations, and downloadable resources

is the exclusive property of AIFE or its licensors and is protected under applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

No part of this website or its content may be copied, reproduced, modified, adapted, translated, published, distributed, transmitted, displayed, sold, licensed, reverse engineered, or otherwise exploited, in whole or in part, without the prior written consent of AIFE.

Users are granted only a limited, non-exclusive, non-transferable, and revocable license to access and use this website for lawful and personal or authorized business purposes. Such access does not confer any ownership or intellectual property rights in any content or materials available on the website.

Any unauthorized use of the website or its content, including the creation of derivative works, commercial exploitation, data scraping, automated extraction, or use for training artificial intelligence or machine learning models without express written permission, is strictly prohibited and may result in civil and/or criminal liability under applicable laws.

AIFE reserves all rights not expressly granted herein and may take appropriate legal action to protect its intellectual property rights against any unauthorized use or infringement.

7. Product Usage Disclaimer

AIFE products are designed solely for informational, wellness, productivity, and lifestyle purposes. They are intended to support users in managing their daily activities and well-being and should not be relied upon for making medical decisions.

Any health, fitness, biometric, wellness, or related information generated, displayed, or communicated by AIFE products is provided for general informational purposes only. Such information does not constitute medical advice, diagnosis, treatment, clinical opinion, or a substitute for consultation with a qualified healthcare professional.

Users should always seek the advice of a licensed physician or other qualified healthcare provider regarding any medical condition, symptoms, diagnosis, treatment, or healthcare decisions. Never disregard or delay seeking professional medical advice based on information obtained through AIFE products.

AIFE products are not intended to diagnose, prevent, monitor, cure, or treat any disease, illness, injury, or medical condition. Any recommendations, insights, reminders, or wellness suggestions provided by the products should be interpreted as general guidance and not as personalized medical recommendations.

While we strive to provide accurate and reliable information, AIFE does not warrant or guarantee the completeness, accuracy, reliability, or suitability of any health-related data, calculations, predictions, or recommendations generated by its products. Results may vary depending on user inputs, device compatibility, environmental conditions, and other factors.

Users are solely responsible for evaluating the appropriateness of any information provided and for making their own healthcare and lifestyle decisions in consultation with qualified professionals where necessary.

In the event of a medical emergency or if you experience severe symptoms, immediately contact your local emergency services or seek assistance from a qualified healthcare provider. Do not rely on AIFE products for emergency medical support or urgent healthcare needs.

By accessing or using AIFE products, you acknowledge that you understand and accept the limitations described in this disclaimer and agree to use the products at your own discretion and risk.

8. User Responsibilities

You agree not to:

Use the Website for any unlawful, fraudulent, or unauthorized purpose.

Violate any applicable laws, regulations, or third-party rights while using the Website.

Interfere with, disrupt, or compromise the security, functionality, or performance of the Website, its servers, or networks.

Attempt to gain unauthorized access to any part of the Website, user accounts, systems, databases, or confidential information.

Upload, transmit, or distribute any viruses, malware, ransomware, spyware, or other harmful code.

Use automated tools, bots, scripts, crawlers, or scraping technologies to access or extract data from the Website without prior written authorization.

Misrepresent your identity, impersonate any person or entity, or provide false, inaccurate, or misleading information.

Infringe or misuse the intellectual property rights of the Website or any third party, including copyrights, trademarks, patents, or proprietary content.

Upload, post, or transmit any content that is unlawful, defamatory, obscene, abusive, offensive, or otherwise objectionable.

Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code or underlying technology of the Website, except where expressly permitted by applicable law.

Circumvent, disable, or interfere with any security features, access controls, or usage restrictions implemented by the Website.

Use the Website in any manner that could damage, disable, overburden, or impair its availability or functionality for other users.

Collect, store, or misuse personal information of other users without their explicit consent.

Engage in any activity that could adversely affect the reputation, integrity, or lawful operation of the Website or its services.

9. Warranty, Returns, Replacements & Refunds

Warranty coverage, returns, replacements, and refunds shall be governed by our separate Warranty and Return Policy, as published on our website and updated from time to time. By purchasing or using our products and/or services, you acknowledge and agree to be bound by the terms of the applicable Warranty and Return Policy.

Eligibility for warranty claims, returns, replacements, or refunds shall be determined in accordance with the conditions, timelines, and procedures specified in the Warranty and Return Policy. Any claim submitted outside the prescribed time limits or not meeting the applicable eligibility criteria may be declined.

Customers are required to follow the prescribed claim process and provide all necessary documentation, including proof of purchase, invoices, order details, photographs, or any other information reasonably requested to facilitate verification and processing of the claim.

The Company reserves the right to inspect, verify, repair, replace, or reject any claim where misuse, unauthorized modification, accidental damage, negligence, improper installation, or failure to comply with the product usage guidelines is identified.

Unless expressly stated otherwise in writing, refunds, replacements, or repairs shall constitute the sole remedies available under the Warranty and Return Policy. The Company reserves the right to amend, modify, or update the Warranty and Return Policy at any time, and the latest version published on the website shall govern all claims.

10. Limitation of Liability

To the fullest extent permitted by applicable law, AIFE, its directors, officers, employees, affiliates, partners, licensors, and service providers shall not be liable for any direct (where legally excludable), indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to the use of, inability to use, or reliance upon our products, services, platform, website, or any information made available through them.

Without limiting the generality of the foregoing, AIFE shall not be liable for:

Indirect, incidental, special, exemplary, or consequential damages.

Loss of profits, revenue, income, or anticipated savings.

Loss of business opportunities, contracts, customers, or goodwill.

Loss, corruption, unauthorized access to, or alteration of data.

Business interruption or operational downtime.

Loss of productivity or efficiency.

Errors, omissions, inaccuracies, or delays in the information or services provided.

Decisions or actions taken based on the information, recommendations, or outputs generated through our platform or services.

Technical failures, software bugs, viruses, malware, or other harmful components beyond our reasonable control.

Network failures, internet outages, server downtime, or interruptions caused by third-party service providers.

Unauthorized access to user accounts resulting from the user's failure to maintain the confidentiality of login credentials.

Any third-party products, services, websites, integrations, or content linked to or accessed through our platform.

Any failure or delay in performance resulting from events beyond our reasonable control, including natural disasters, cyberattacks, government actions, labor disputes, or other force majeure events.

In all circumstances, users acknowledge that they use AIFE's products, services, and website at their own discretion and risk. Nothing in this clause shall exclude or limit liability where such exclusion or limitation is prohibited under applicable law.

11. Force Majeure

AIFE shall not be liable for any failure, interruption, deficiency, or delay in the performance of its obligations where such failure or delay arises from events or circumstances beyond its reasonable control ("Force Majeure Events"). Such events include, but are not limited to, natural disasters, floods, earthquakes, fires, storms, acts of God, war, terrorism, civil unrest, riots, strikes, lockouts, labour disputes, governmental or regulatory actions, court orders, changes in applicable laws or regulations, pandemics, epidemics, public health emergencies, internet or telecommunication failures, cyber-attacks, power outages, server or hosting failures, failures of third-party service providers, transportation disruptions, supply chain interruptions, or any other unforeseen event beyond AIFE's reasonable control.

During the continuance of a Force Majeure Event, AIFE's obligations shall be suspended to the extent affected by such event. AIFE shall make commercially reasonable efforts to mitigate the impact of the Force Majeure Event and resume performance as soon as reasonably practicable. AIFE shall not be liable for any direct, indirect, incidental, consequential, special, or punitive losses or damages arising out of or in connection with such Force Majeure Events. If the Force Majeure Event continues for an extended period, AIFE reserves the right to suspend, modify, or terminate the affected services without incurring any liability, subject to applicable law.

12. Third-Party Services

Our Website may integrate with or provide access to third-party services, applications, payment gateways, analytics tools, communication platforms, or other external websites to enhance your experience.

Please note that these third-party services operate independently and are governed by their own terms, conditions, and privacy policies. We do not own, control, or endorse the content, products, services, or practices of any third-party platform unless expressly stated.

While we make reasonable efforts to integrate only reliable service providers, we do not assume any responsibility or liability for:

The availability, functionality, accuracy, or reliability of third-party services;

The content, products, or services offered by third-party providers;

Any loss, damage, delay, or interruption arising from your use of or reliance on such third-party services;

The collection, processing, storage, or disclosure of your personal information by third-party providers.

Any transactions, payments, or interactions you undertake with third-party service providers are solely between you and the respective provider. We encourage you to carefully review the applicable terms of use and privacy policies of such third parties before accessing their services or sharing any personal or financial information.

Your use of any third-party service is entirely at your own discretion and risk. We shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from your access to or use of such third-party services.

13. Indemnification

You agree to indemnify, defend, and hold harmless AIFE, its affiliates, subsidiaries, directors, officers, employees, agents, licensors, service providers, partners, and representatives from and against any and all claims, demands, actions, proceedings, liabilities, losses, damages, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or relating to:

Your violation or breach of these Terms and Conditions.

Your misuse of the Platform, Services, or any content made available through the Platform.

Your violation of any applicable law, regulation, or third-party rights, including intellectual property, privacy, or contractual rights.

Any content, information, or materials submitted, uploaded, transmitted, or shared by you through the Platform.

Any fraudulent, negligent, unauthorized, or unlawful act or omission committed by you.

Your use of the Platform in a manner that causes harm, disruption, security breaches, or loss to AIFE, its users, or any third party.

This indemnification obligation shall survive the termination, suspension, or expiration of your access to or use of the Platform and these Terms. AIFE reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with AIFE in the defense or settlement of such claims.

14. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by, construed, and interpreted in accordance with the applicable laws of the jurisdiction in which AIFE operates, without regard to any conflict of law principles.

By accessing or using the Platform, you agree that any dispute, claim, controversy, or cause of action arising out of or relating to these Terms, the use of the Platform, or any services provided by AIFE shall be subject to the exclusive jurisdiction of the competent courts located in such jurisdiction.

Before initiating any legal proceedings, the parties shall make reasonable efforts to resolve disputes amicably through good-faith discussions. If the dispute remains unresolved, either party may pursue appropriate legal remedies before the competent courts having exclusive jurisdiction.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

The failure or delay by AIFE to enforce any provision of these Terms shall not constitute a waiver of its rights or remedies under applicable law. AIFE reserves the right to seek all legal and equitable remedies available for any breach of these Terms.

15. Amendments

We reserve the right to amend, update, modify, or replace these Terms and Conditions at any time, at our sole discretion, without prior notice. Any changes will become effective immediately upon being published on this website, unless otherwise stated. It is your responsibility to review these Terms periodically to remain informed of any updates. By continuing to access or use the website after any modifications have been posted, you acknowledge, accept, and agree to be bound by the revised Terms. If you do not agree with any changes, you must discontinue the use of the website immediately.

16. Contact Information

AIFE
Email: connect@ai-fe.ai
Website: www.ai-fe.ai

By using the AIFE website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.